When it comes to ensuring you have the best chance of success with your construction project, nothing matters more than communication. A study conducted by the Project Management Institute (PMI) uncovered that effective communications with all stakeholders is the most crucial factor in project management. The following are three main stakeholders of each project and how communication impacts them.
Your Construction Crew
Your construction crew is responsible for executing the work of the project. When it comes to communicating with them, you need to have an open dialogue. As a leader, you must create a winning atmosphere that encourages two-way dialogue. Since you can’t be with your team at every step of the project, they need to feel comfortable reporting problems and successes to you so that you will always know the status of the project.
Your client is a significant stakeholder when it comes to construction management. They are the individuals working for the company who hired you for the project. It is quintessential that you take the time to communicate with them through the project’s life cycle. Some clients may find it difficult to effectively communicate their needs, so it’s important that you help them determine what they need in order to make the project a success.
Additionally, you will find that effective communication comes in handy when it’s time to negotiate. By knowing what your client needs from the beginning, negotiations will be smoother. Using your past communications and knowledge of your clients objectives will help you carve out a win-win situation for both parties.
When it comes to construction management, there are more stakeholders than the two mentioned above. At Shaw-Lundquist, we work with the many subcontractors and vendors that touch many aspects of our construction projects. As a result, we have to know the industry terminology, what matters to them, and how to make the conversation move forward when talking to them.
One important aspect of effective communication is recognizing barriers to effective communication. As a minority owned business with a commitment to hiring other minority and women owned businesses, Shaw-Lundquist works with a variety of subcontractors and vendors from around the United States. We have to recognize potential barriers to effective communication in order to increase our chances of having a successful project. From language to cultural norms, understanding factors that could potentially present a risk to our projects are always at the forefront of our minds when we communicate with our stakeholders.
As PMI uncovered, communication is integral to ensuring that you have a successful project. If you have a construction project, and you need help managing it, contact us at Shaw-Lundquist to see how we can help.